Your Journey

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Choosing your builder

Step 2 of 10Builder StrategyNext: Choosing your community

The builder sets the ceiling on everything that follows.

You are comparing companies, not houses.

What matters right now

You are choosing a company, not a floor plan — construction process and service history matter more than showroom finishes.

Three things to focus on 

Three questions to ask

  • Who inspects the home during construction, and may I bring my own inspector?
  • How is warranty service handled after the first year, and by whom?
  • What is your current average build time, start to closing, in this community?

Three things to check

  • Third-party inspection access is allowed in writing, not just verbally encouraged.
  • You have seen the actual warranty document, not a summary brochure.
  • You know who your day-to-day contact is during construction.

One common mistake

Choosing a builder by the model homeCompanies differ far more in construction and service than in showroom finishes.

Recommended next step

With a builder shortlist, the lot and location decision comes next.

Choose your community and lot

Finished with this stage?

Checklist

Builder interview questions

The questions that separate companies by process, warranty, and energy performance — not by model home.

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Process and quality

Warranty and service

6 items left before you can mark this reviewed.

Decisions that matter now

  • Shortlist builders by process, not by model home

    Construction process, warranty response, and energy performance separate builders far more than finishes do.

    Read the full explanation

Mistakes to avoid

  • Judging a builder by the decorated model
  • Skipping warranty and service history questions

Million Dollar Mistakes™ here

All mistakes

What’s next

Choosing the community and lot inside that builder's inventory.

Continue to Choosing your community